Advanced Production Services
Ensure the optimum performance, availability and capability of Oracle environments
Oracle support solutions (proactive, preventive and reactive) focusing on the integral and continuous management of your Infrastructure and Platform.
Administration and monitoring services for your Oracle environments: On-premise, on public clouds or hybrids.
Global management, aligned with your IT and business needs which include support and consultancy tasks under the same vision.
Type of services
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Onsite/remote administration of the Oracle Infrastructure and Platform, either in your offices or remotely
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Proactive monitoring of your Oracle environments, remotely and with a more efficient methodology
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Incident resolution support 24/7 and 365 days a year, adapted to the needs of your business
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Expert services and Projects on production environments, adapted in time and cost to your needs
Oracle support solutions
Hybrid cloud
Our support services cover both the infrastructure and platform that the client has deployed on-premise, as well as the cloud services that it has deployed in Oracle Cloud and third-party clouds, including the governance of these hybrid architectures and the control of consumption.
Service management
avanttic proposes a global service model that covers the different service areas. A Service Manager will be appointed who will be responsible for the organization of the service, the quality of its execution and the dialogue with the client.
Support plan
Every year we design a service plan tailored to the client that includes preventive support actions (system review reports, always up-to-date software) as well as performance and configuration reviews and HA and DR tests.
